1. Types of information
we collect
This Privacy Statement covers
personal information, non-personal data collection and aggregate reporting.
- Personal Information
is information that is associated with your name or personal identity.
DropWatch uses personal information to understand better your needs
and interests and to provide you with better service. Once you choose
to provide us with personal information, you can be assured it will
be used only to support your customer relationship with DropWatch. We
take seriously the trust you place in us. DropWatch will not sell, rent
or lease your personal information to others.
On some DropWatch websites, you can order products or services, request
information, subscribe to marketing or support materials, register
yourself or your DropWatch products. The types of personal information
you provide to us on these pages may include name, address, phone
number, e-mail address, user IDs and passwords, billing and transaction
information, credit card information, and contact preferences. If
you apply for affiliate payments, we will ask you to provide additional
information such as social security number. This information will
be used by our financial department for payment and tax reporting
purposes.
To personalize our websites, services or communications and improve
our products and services, we may also ask you to provide us with
information regarding your personal or professional interests, demographics,
and experiences with our products or services. Providing this additional
information is optional.
- Non-personal information
is data about usage and service operation that is not associated with
a specific personal identity. DropWatch collects and analyzes non-personal
information to evaluate how visitors use the DropWatch website.
Non-personal data we collect may include the pages visited on the
DropWatch website, unique URLs1 visited within DropWatch.com, browser
type and IP2 address. Most non-personal data is collected via cookies
or other analysis technologies. DropWatch.com Web pages use cookies,
Web beacons and other technologies for data analysis and personalization
services. DropWatch also places ads on other websites that may use
cookies.
2. Children's privacy
DropWatch is committed to protecting
the privacy needs of children and we encourage parents and guardians to
take an active role in their children's online activities and interests.
DropWatch does not knowingly collect information from children under the
age of 13 and DropWatch does not target its websites to children under
13.
3. How we use your
information
DropWatch uses your personal
information to provide you with services and to help us better understand
your needs and interests. Specifically, we use your information to help
you complete a transaction or order, to communicate with you, to provide
service and support, to update you on services and benefits, to personalize
promotional offers and to personalize the DropWatch website. Occasionally
we may also use your information to contact you for market research regarding
DropWatch products or services. We will give you the opportunity to choose
your privacy preferences regarding such communications. PayPal information
is used only for payment processing and fraud prevention. PayPal information
and sensitive personal data are not used for any other purpose by our
financial services providers or DropWatch and will not be kept longer
than necessary for providing the services, unless you ask us to retain
your information for future purchases.
Personal data collected online
may also be combined with information you provide DropWatch through other
sources such as product subscriptions, or public events such as trade
shows or seminars.
Personal data given to DropWatch
may be transferred across state and country borders for the purposes of
data consolidation, storage and simplified customer information management.
Non-personal data is aggregated
for reporting about DropWatch website usability, performance and effectiveness.
It is used to improve the customer experience, usability and site content.
4. Who we share your
information with
DropWatch will not sell, rent
or lease your personal information to others. DropWatch will not share
your personal information with third parties except in responding to your
requests for products or services. Your permission will be requested when
you submit your information.
Suppliers and service providers
are required to keep confidential the information received on behalf of
DropWatch and may not use it for any purpose other than to carry out the
services they are performing for DropWatch. These service providers may
change or we may contract with additional service providers to better
accommodate our customers. DropWatch will not share personal information
with any other third parties without your permission, unless required
by law enforcement action, subpoena, or local law.
DropWatch or its related entities
could merge with or be acquired by another business entity or some or
all of their respective assets could be acquired. If such a combination
or acquisition occurs, DropWatch will make every reasonable effort to
notify you in the event we share with the merging or acquiring entity
some or all of your personal information to continue serving you.
5. Your choices
DropWatch gives you the choice
of receiving a variety of information that complements our products and
services. You can subscribe to receive certain product- and service-specific
information and DropWatch marketing communications. DropWatch communications
may include new product information, special offers, or an invitation
to participate in market research. We give you a choice regarding delivery
of DropWatch communications by postal mail, e-mail and telephone. You
can make or change your choices by email at any time. We will make every
effort to honor your preferences. This option does not apply to communications
for the purpose of administering order completion, contracts, billing,
or support.
6. Your privacy preferences
and opting out
To opt-out of receiving communications
you have expressly requested (such as e-mail lists, product updates, etc.),
use any of the following methods:
- Contact us by e-mail from
the email address on file with the subject "opt-out" or "unsubscribe".
- Visit PayPal.com and cancel
the subscription.
- Write to the DropWatch Privacy
Office - be sure to provide your name, e-mail and postal address, and
relevant information about your DropWatch subscriptions and registrations
7. Access to
and accuracy of your information
DropWatch strives to keep your
personal information accurate. We have implemented technology, management
processes and policies to maintain customer data accuracy. We will provide
you with access to your information, including making reasonable effort
to provide you with online access and the opportunity to change your information.
To protect your privacy and security, we will also take reasonable steps
to verify your identity, such as a password and user ID, before granting
access to your data. Certain areas of DropWatch's website may limit access
to specific individuals through the use of passwords and other personal
identifiers.
The most effective way to view
and change your personal information is to return to DropWatch.com and
use the link in the members section.
8. Keeping your information
secure
DropWatch is committed to protecting
the information you provide us. To prevent unauthorized access or disclosure,
to maintain data accuracy, and to ensure the appropriate use of the information,
DropWatch has in place appropriate physical and managerial procedures
to safeguard the information we collect.
We do not ask for your credit
card information.
9. Changes to this
Statement
If there are updates to the
terms of DropWatch's Online Privacy Statement, we will post those changes
and update the revision date in this document, so you will always know
what information we collect online, how we use it, and what choices you
have. For material changes to this Statement, DropWatch will provide notification
to affected customers.
10. Contacting us
We value your opinions. If
you have comments or questions about our privacy policy, please send them
to the DropWatch Privacy
Office or write to us at the following address:
DropWatch.com
206 Rooks Dr
Slidell, La.
70458
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